Real numbers, published up front

Three reasons. We are small, so there is no account manager, no sales team, and no office to pay for. We use managed cloud services instead of servers we have to babysit. And we work remotely for clients anywhere, so we are not competing on the cost of a city desk. The rate is low; the seniority is not.

The same people you meet on the first call. We do not pass work to a junior bench. If a project needs a specialist we do not have, we say so and bring in someone we have worked with before, with your approval.

Yes, completely. The repository lives in your organisation, the cloud account is in your name with your billing details, and we work under access you grant and can revoke. If you stop working with us, nothing has to be migrated because nothing was ever ours.

Retainers have no lock-in. After the first month you can pause or cancel with no notice period, and unused hours on a paused month roll forward once. Project work is billed in milestones, so stopping halfway means you only pay for finished milestones.

Usually within a week, sometimes the next day. Small projects like a landing page or an AWS setup can often start immediately. Larger builds get a start date in the scope document so you can plan around it.

That is most of our clients. Every update is written in plain language, every decision comes with a reason and a trade-off, and nothing ships without you being able to explain what it does. If you ever want more detail, we will go as deep as you like.

We are remote-first and deliberately spread across US, EU, and APAC hours. Every plan includes at least four hours of overlap with your working day, and the Scale plan includes on-call coverage outside standard hours.

Yes. We will sign your NDA before the first technical conversation, and we are happy to work under your MSA, your invoicing process, and your security requirements. We also have a plain-language template if you would rather not involve lawyers yet.

Launch includes 30 days of bug fixes at no cost, regardless of plan. After that, everyone gets the same one-business-day response time, and Scale clients get four-hour incident response. We also set up monitoring before handover, so usually we know before you do.

Often, yes. We start with a short paid audit - usually a day or two - to assess the codebase, the infrastructure, and the risk. You get a written report and an honest recommendation, including telling you to keep the existing team if they are doing fine.